Missing data in CQG Client statements

edited April 27 in CQG Desktop
Hi there,

I am trying to export data to Excel by using Orders and Positions. As I try look for my whole activity during the year I noticed that there are "holes"- there are dates that I had activity in my account, but I can't recive any imformation. Not in by using Orders and Position window, nor by export data to Excel.
I made all my activites by using the same account and by using CQG Client.
I tried to reinstall the software, check it on differents PCs.
I tried clear data (disk bar, master, chache files and data cahce).
But yet the problem stays the same.

I would be grateful for your help.

Comments

  • Hello,
    Please contact your clearing firm for a copy of your trades. They control the access to this information and will be able to assist you.
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