Android. Tested on 3 phones (Samsung Galaxy S24, Xiaomi Note 11S, Motorolla).

When the phone screen is locked, 80%+ of alerts do not come. But when you unlock the screen, the alert immediately appears. That is, it sits in the system, but for it to appear, the screen must be constantly unlocked.

At the same time, TradingView alerts, with similar phone settings, come just perfectly.

And yes, I understand the phone settings very well, my application does not pause if it is not used and the battery is unlimited and everything else too.

The problem is definitely in the CQG application.

I really hope we won't have to wait half a year or years for this bug to be fixed, as usually happens. And this is just killing me. It seems like a professional trading platform, but people have been asking you for 5 years to make the charts' background black and increase the font size so that the numbers can be seen without the Hubble telescope, and you still haven't done it...

Thank you for your work.