Hello, I'm wondering if anyone here is using or has used Sierra Chart with Tradovate as a broker. I am trying, and so far it's not too easy. I can't seem to reliably get the attention of Tradovate support. I have a ticket open to get CQG credentials, it took a about 5 days to get someone to acknowledge my request. They said that the credentials would be in my secure chat on the live account. They are not, as far as I can tell (I'm fully fallible, and acknowledge the possibility of user error here Grow a Garden). Meanwhile I have been charged the $15 monthly connection fee.

Support has said they are very backed up right now, so maybe I'm not the only one experiencing delays? Would like to know.