CQG Integrated Client

Welcome to CQG Integrated Client’s feedback site.  We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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  1. Alert Trade information

    When you set a Trade as an "Action" in the Alerts tool, you can select: Buy, Sell, Liquidate, etc. However, in the display (see screenshot below) it just shows "Trade'. It would be good to have the display show the exact trade action selected e.g. Buy, Sell etc,

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    0 comments  ·  Alerts  ·  Flag idea as inappropriate…  ·  Admin →
  2. Horizontal line which starts at various time points

    To start, you will want to make use of the Hour(@) and Minute(@) functions to get the current time. You will multiply the Hour(@) by 60 and add it to the minute to get the current day's time integer. In a custom study, you will create four parameters for the example you propose, such as "hour1," "minute1," "hour2," and "minute2."

    Then you might code the formula as follows:
    a1:= Hour(@)60 + Minute(@);
    b1:= hour2
    60 + minute2;
    c1:= hour1*60 + minute1;
    d1:= (Close(@),D)[-1];
    e1:= a1 xabove b1;
    price:= IF(a1 >=b1, g1, f2);
    f1:= a1 xabove c1;
    f2:= IF(a1 >=…

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    0 comments  ·  Charting  ·  Flag idea as inappropriate…  ·  Admin →
  3. What is the Gateway?

    The Gateway is an integrated trade routing system that provides clients with the necessary edge for successful trading in Futures, Options, and Fixed Income. The hardware, software, and network infrastructure are all managed by CQG. Combining the power of the CQG market analysis tools with the efficiency of direct connections to the exchanges, Gateway has been designed to be the fastest, most reliable, and lowest cost order execution platform on the market.

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  4. If I have to shut CQG down, will I lose all of my data?

    You won’t lose your data if you have to shut your CQG Integrated Client system down. The data is stored on the CQG servers.

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  5. Is there a way to look up symbols in the CQG software?

    Yes. Click the Symbols Button in the top right corner of the platform. Then click Symbol Search.

    For more information on the Symbol Search window, please reference the help file below:

    http://help.cqg.com/cqgic/19/#!Documents/symbolsearch.htm

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  6. How do I change the time frame on a chart?

    In the lower left corner of an active chart, you will see a blinking cursor. This is the command line. If you are on an Intraday chart and want to look at a Daily chart, type a comma ( , ) and the letter D (,D). Other entries for Historical timeframes are: Weekly (,W), Monthly (,M), Quarterly (,Q), and Annually (,Y). For Intraday timeframes of 1 minute to 60 minutes, just type the number (1, 10, 15, etc.).

    For more information, reference the help file below:

    http://help.cqg.com/cqgic/19/#!Documents/entryfieldenteringsymbolstypesandintervals.htm

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  7. How do I put a study on a chart?

    To put a study on a chart, left click on the ‘Study’ button on the left side of the CQG screen. The ‘Add Study’ window appears where columns of studies are displayed. Left click in the ‘Study’ column to highlight the study you want on your chart. In the lower left corner of the ‘Add Study’ window there is a box labeled ‘Overlay’. Check this box if you want the study to be overlaid on the chart. If there in no check, the study will be displayed in a separate window below the chart. At the bottom of the ‘Add…

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  8. Can I restore pages that have been lost?

    Yes. Left click on the ‘System’ button at the top of the CQG screen. Click on ‘Auto Backup User Settings’. In the Auto Backup window, click on the ‘Restore from Archive’ tab. A scrollable window is displayed. Click on the date of the most recent file that will have your lost pages and then click on the ‘Restore Now’ button. Be aware that restoring files from an archive will replace your current settings, so you will lose any recent work.

    For more information, reference the help file below:

    http://help.cqg.com/cqgic/19/#!Documents/backingupandrestoringyoursystem.htm

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  9. Can I overlay one chart on top of another?

    CQG provides the Chart Analog Overlay Study. With a chart as the active window, left click on the ‘Study’ button. In the alphabetical listing of studies, click on ‘Chart Analog Overlay’. Click on the ‘Add’ button at the bottom of the ‘Add Study’ window, and then click on the ‘Close’ button. The title bar of the active chart will now display the symbol twice (GCZ4-Gold-Pit, Dec 04, Daily | GCZ4-Gold-Pit, Dec 04, Daily). In the command line, enter a second symbol (e.g. SIZ4). The symbol in the chart title bar will now be SIZ4-Silver-Pit, Dec 04, Daily | GCZ4-Gold-Pit, Dec…

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  10. How do I transfer component pacs to CQG?

    Follow these steps to transfer component pacs from one CQG system to another CQG system:


    1. On the system of origin, left click on the System button and left click on 'Import/Export Pages & Components'.

    2. In the Import/Export Pages & Components window, left click on 'Export' and left click on 'Component Pac'.

    3. Click the OK button to display the Export Pac Wizard which will walk you through the export.

    4. Save the file to the Desktop for easy access.

    5. Transfer the newly created file to the receiving system's Desktop.

    6. Follow the previous procedures using 'Import'.

    7. To download the Component Pacs available on…
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  11. How to link multiple master windows to one (or multiple) child window(s)

    1) Left click on CQG icon in top left corner of one of your intended master windows and select Link Windows Mode from the menu.

    2) With the Windows Linking icon attached to your mouse, left click in all the other windows you would like as part of that group.

    3) Right click to get out of Linking Mode

    4) Left click on the small colored circle of one of the windows you'd like to convert to a master window and select Change to a Master from the menu.

    5) Repeat step 4 with any other window you would like…

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  12. Portara - Dual DST Differences for Funds and CTA's

    Depending on the location of your trading operation(s) Dual-DST differences are a primary headache to intraday data creation for many funds. CQG Datafactory and Portara raw databases are all timestamped in Chicago time REGARDLESS of the exchange in which the data derived from. This is a potential nightmare for Funds residing in the US, for instance who wish their overseas markets to display exchange timestamps. See how Portara resolves these differences for all global exchanges regardless of your funds location. There's more here than meets the eye... Direct

    Video can be viewed here:
    https://www.youtube.com/watch?v=EXkontm2qmc#action=share

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Portara - Where is the best place to Roll A Futures Contract

    I am often asked where the best place is to roll a futures contract even from seasoned traders. There are many variants but in the end it boils down to a date and an underlying reason why. If you don't know the nuances of the various sectors and markets that have developed over the years and why for instance you need to choose long periods in the metals before expiry date compared to only a day or so in the indexes then you face problems. This presentation demonstrates a few very simple methods of how to determine an optimal place;…

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  14. Portara - How to Create RTH Daily Data with CQG Datafactory

    Watch this short presentation to discover how to create RTH Daily data from CQG Datafactory INTRADAY database. There is no way to do this with standard daily bars. An intraday database is essential to be able to have dynamic session for Daily OHLC Data.

    Video can be viewed here:
    https://www.youtube.com/watch?v=9y3BKUlU1W0#action=share

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Portara - Robustness Testing & Strategy Optimisation Using Data

    Traders often try to use their backtester — personal code or software application — to create ways in which to test system models for robustness. However, perhaps there is a much easier solution? Perhaps manipulating the data itself, rather than the code, is a far easier way in which to draw result comparisons. In this simple video you will see the creation of alternative data sets based on:


    1. Increasing and decreasing the volatility across a commodity or portfolio of commodities

    2. Cropping intraday bars from the beginning and end of your daily session

    3. Randomising the opens and closes of the daily…
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  16. Portara - Discussion on SOB (Start of Bar) versus EOB (End of Bar) intraday txt CSV backtest data

    Some backtesters require data in SOB (Start of Bar) format where others require an EOB (End of Bar) approach. This video contrasts the difference between the two sets of valid timestamp models — for the data importer interfaces that backtesters contain — and researchers inevitable come across. With Portara, you can make backtesting choices for any style of backtester you currently work with — even customized self-designs. Make sure you UNDERSTAND fully the data you are working with.

    The worst case scenario is to purchase data from an unknown supplier only to find 'surprises' later when you reach the data…

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  17. What is an Omnibus account and how does it work?

    http://www.cqg.com/Docs/OmnibusTrading.pdf

    Omnibus accounts, set up by clearing firms for non-clearing firms, are used to funnel orders from individual accounts at a non-clearing firm into one omnibus account at the clearing firm. All orders placed for a particular exchange from those individual accounts are sent to the clearing firm and exchange using the omnibus account.

    In this way, customers of the non-clearing firm are not disclosed to the clearing firm.

    Non-clearing firms are able to manage risk separately from the omnibus account and can have multiple
    omnibus accounts with a range of clearing firms.

    A separate omnibus environment is created. The…

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  18. How Do I Chart?

    To create a chart, left click on the ‘Chart’ toolbar button in the upper left corner of your CQG screen. A chart appears. In the lower left corner of the chart is a blinking cursor. This is the command line where the symbol and/or the time frame (Intraday and Historical) are entered. You can use the following Intraday time frames: 1 through 60 minutes (1, 10, 30, etc.). You can use the following Historical time frames: Daily (,D), Weekly (,W), Monthly (,M), Quarterly (,Q), and Annually (,A). CQG provides multiple chart types: Bar, Percent Bar, No Gap, Fill Gap, Equalize…

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  19. Custom Study Output draws a line from bar to bar

    Hi guys,

    I'm working on making a custom study that draws a line from bar to bar. For instance, from the low of the previous bar to the high of the current bar. Would appreciate any help at all. Thanks in advance!

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  20. Group Alerts

    Let's say I create a family of say ten alerts for market EP. Is there an easy way for me to copy this family of alerts and use it for a new market ENQ, without having to manually enter each alert? The copy feature does not allow this.

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    0 comments  ·  Alerts  ·  Flag idea as inappropriate…  ·  Admin →
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