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CQG Integrated Client

Welcome to CQG Integrated Client’s feedback site.  We love hearing from our customers. If you have suggestions for how we can improve our product, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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132 results found

  1. Can I restore pages that have been lost?

    Yes. Left click on the ‘System’ button at the top of the CQG screen. Click on ‘Auto Backup User Settings’. In the Auto Backup window, click on the ‘Restore from Archive’ tab. A scrollable window is displayed. Click on the date of the most recent file that will have your lost pages and then click on the ‘Restore Now’ button. Be aware that restoring files from an archive will replace your current settings, so you will lose any recent work.

    For more information, reference the help file below:

    http://help.cqg.com/cqgic/19/#!Documents/backingupandrestoringyoursystem.htm

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  2. Can I overlay one chart on top of another?

    CQG provides the Chart Analog Overlay Study. With a chart as the active window, left click on the ‘Study’ button. In the alphabetical listing of studies, click on ‘Chart Analog Overlay’. Click on the ‘Add’ button at the bottom of the ‘Add Study’ window, and then click on the ‘Close’ button. The title bar of the active chart will now display the symbol twice (GCZ4-Gold-Pit, Dec 04, Daily | GCZ4-Gold-Pit, Dec 04, Daily). In the command line, enter a second symbol (e.g. SIZ4). The symbol in the chart title bar will now be SIZ4-Silver-Pit, Dec 04, Daily | GCZ4-Gold-Pit, Dec…

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  3. How do I transfer component pacs to CQG?

    Follow these steps to transfer component pacs from one CQG system to another CQG system:

    1. On the system of origin, left click on the System button and left click on 'Import/Export Pages & Components'.
    2. In the Import/Export Pages & Components window, left click on 'Export' and left click on 'Component Pac'.
    3. Click the OK button to display the Export Pac Wizard which will walk you through the export.
    4. Save the file to the Desktop for easy access.
    5. Transfer the newly created file to the receiving system's Desktop.
    6. Follow the previous procedures using 'Import'.
    7. To download the Component Pacs available on…
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  4. How to link multiple master windows to one (or multiple) child window(s)

    1) Left click on CQG icon in top left corner of one of your intended master windows and select Link Windows Mode from the menu.

    2) With the Windows Linking icon attached to your mouse, left click in all the other windows you would like as part of that group.

    3) Right click to get out of Linking Mode

    4) Left click on the small colored circle of one of the windows you'd like to convert to a master window and select Change to a Master from the menu.

    5) Repeat step 4 with any other window you would like…

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  5. Portara - Dual DST Differences for Funds and CTA's

    Depending on the location of your trading operation(s) Dual-DST differences are a primary headache to intraday data creation for many funds. CQG Datafactory and Portara raw databases are all timestamped in Chicago time REGARDLESS of the exchange in which the data derived from. This is a potential nightmare for Funds residing in the US, for instance who wish their overseas markets to display exchange timestamps. See how Portara resolves these differences for all global exchanges regardless of your funds location. There's more here than meets the eye... Direct

    Video can be viewed here:
    https://www.youtube.com/watch?v=EXkontm2qmc#action=share

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    1 comment  ·  General  ·  Admin →
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  6. What is an Omnibus account and how does it work?

    http://www.cqg.com/Docs/OmnibusTrading.pdf

    Omnibus accounts, set up by clearing firms for non-clearing firms, are used to funnel orders from individual accounts at a non-clearing firm into one omnibus account at the clearing firm. All orders placed for a particular exchange from those individual accounts are sent to the clearing firm and exchange using the omnibus account.

    In this way, customers of the non-clearing firm are not disclosed to the clearing firm.

    Non-clearing firms are able to manage risk separately from the omnibus account and can have multiple
    omnibus accounts with a range of clearing firms.

    A separate omnibus environment is created. The…

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  7. How Do I Chart?

    To create a chart, left click on the ‘Chart’ toolbar button in the upper left corner of your CQG screen. A chart appears. In the lower left corner of the chart is a blinking cursor. This is the command line where the symbol and/or the time frame (Intraday and Historical) are entered. You can use the following Intraday time frames: 1 through 60 minutes (1, 10, 30, etc.). You can use the following Historical time frames: Daily (,D), Weekly (,W), Monthly (,M), Quarterly (,Q), and Annually (,A). CQG provides multiple chart types: Bar, Percent Bar, No Gap, Fill Gap, Equalize…

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    0 comments  ·  Charting  ·  Admin →
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  8. Custom Study Output draws a line from bar to bar

    Hi guys,

    I'm working on making a custom study that draws a line from bar to bar. For instance, from the low of the previous bar to the high of the current bar. Would appreciate any help at all. Thanks in advance!

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    0 comments  ·  Charting  ·  Admin →
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  9. Make so that windows can't be dragged up above the page tool bar at the top of the screen

    Make so that the title bar of an open window can't accidentally be dragged above the pages tools bar at the top of the application. Right now the only way to fix this is to right click window and then choose "Arrange by...". BUt that ends up arranging all my windows so then I have to re arrange my whole page

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    0 comments  ·  Charting  ·  Admin →
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  10. Group Alerts

    Let's say I create a family of say ten alerts for market EP. Is there an easy way for me to copy this family of alerts and use it for a new market ENQ, without having to manually enter each alert? The copy feature does not allow this.

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    0 comments  ·  Alerts  ·  Admin →
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  11. Is it possible to OCO an order from the spreader to a normal order ?

    I'm working an normal outright order in the exchange traded spread and one in my CQG spreader. I would like to set it, so the first fill cancel the other. Is that possible?

    Thank you

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    1 comment  ·  Trading  ·  Admin →
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  12. Eurex trading

    These questions are for the following setup:

    Exchange: Eurex
    Broker: AMP Futures which is set up for CQG
    Trading Server (i.e. Customer) location: Europe
    Question 1:
    If I locate my trading server to London should I expect to get lower latencies than if I locate it to Frankfurt ?
    Question 2:
    While opening/Closing positions is there any packet traffic between Europe and USA (e.g. Risk control) which may affect to latencies ?
    Question 3:
    While receiving quotes is there any packet traffic between Europe and USA which may affetc to latencies ?
    Question 4:
    Any suggestions for a reliable VPS…

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    4 comments  ·  Trading  ·  Admin →
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